Frequently Asked Questions
Straight answers about ordering construction equipment and parts from Discount Equipment. Don't see your question? Call 561-964-4949 or send us a parts request — a specialist will get back to you.
How do I order a replacement part?
Three ways: paste the part number (or the product ID) into the search bar for an instant match, browse parts by product type or by manufacturer, or send a parts request with your machine's brand, model, and serial number and our parts specialists will identify the part and quote it for you.
Are your parts genuine OEM?
Yes. The parts we sell are genuine OEM components matched to the manufacturer's parts lists, so they fit correctly, perform to spec, and keep your equipment's warranty intact.
Do you ship nationwide?
Yes — orders ship nationwide from our Florida headquarters. Parts and accessories ship by standard carriers; machines and other freight items are quoted so you know the shipping cost up front.
How do quotes work?
Request a quote on a product page or send a parts request, and our team emails you a written quote — with the option to receive it by text as well. Quotes are no-obligation, and one request can cover multiple parts or machines.
How do I find my equipment's manual?
Use the Find Your Manual tool to search parts and service manuals by brand, model, or serial number. Manuals include the exploded diagrams and factory part numbers that make ordering the right part easy.
Do you sell new equipment?
Yes — we sell new construction equipment from leading manufacturers such as Multiquip, JLG, Genie, Husqvarna, Bomag, and Chicago Pneumatic, with the full manufacturer warranty and parts support after the sale.
Do you offer equipment financing?
Yes — financing options are available for equipment purchases. See our Construction Equipment Financing page for details and how to apply.
Do you work with government agencies, schools, and municipalities?
Yes — we regularly supply equipment and parts to government, military, schools, and universities. See our Government Sales page for how to purchase.
What if my part is discontinued?
Send us a parts request with the model and serial number. If a part is no longer made, we'll tell you straight and help you find the manufacturer-supported alternative.
How do I reach a real person?
Call our team at 561-964-4949 — our specialists have been matching parts and equipment to jobs for over 35 years — or use the parts request form and we'll get back to you with answers and a quote.
Quick Links
Parts by product type ·Brand directory ·Find your manual ·Service & repair kits ·New equipment ·Financing ·Government sales ·Parts request